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Customer Data Platform (CDP)

All your customer data in one place with a Single Customer View

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n3 Hub is ISO27001 and SOC 2 accredited, both internationally recognised as best practice frameworks and processes for the secure management of information.

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Create highly personalised journeys, at scale

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The right message, at the right time, through the right channel

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Import/export data to and from your existing MarTech tools

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CDP Product Overview

n3 Hub Unveils CDP-as-a-Service to Boost Marketing Agency Growth

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Rocket taking off

At n3 Hub, we are the leader in marketing operations and data analytics, and are excited to announce the launch of CDP-as-a-Service. The new offering will allow marketing agencies to configure and operate our industry-leading  CDP on behalf of their clients thereby enabling them to  securely activate their client’s first party data across all of their paid media channels.

The launch comes at a time when agencies are shifting away from traditional Data Management Platforms (DMPs) to Customer Data Platforms (CDPs) in growing numbers.

“With third-party cookies increasingly being restricted by all of the major web browsers, DMPs that use this data to target paid media audiences are no longer viable,” said Stephen Schwalger. “As a result, marketing agencies need to replace their DMPs with CDPs that make use of first-party data to deliver targeted paid media campaigns.”

Deploying CDP as a service

There are three ways in which digital marketing agencies can deploy our new n3 Hub CDP-as-a-Service offering:

  1. n3 Hub ‘lite’: Under this option, marketing agencies can provide their clients with access to a lite version of n3 Hub through which they can undertake proof-of-concept trials. Agencies can upload s up to 100,000 customer records into a single instance which can then be used to drive paid media and direct communications campaigns.
  2. Multi-tenant: Following a multi-tenant approach, agencies can add new clients to their existing n3 Hub CDP instance with no risk of data leakage. This allows the agencies to scale and grow their first party offering without the need to provision and integrate a new CDP instance for each client.
  3. Stand-alone: For larger clients, agencies will have the option of offering n3 Hub CDP as a stand-alone, fully featured instance dedicated to specific clients. This can be commissioned on n3 Hub’s , the agency’s, or on a client’s cloud infrastructure.

Enhancing marketing campaigns

Stephen Schwalger said agencies that take advantage of our new n3 Hub’s CDP-as-a-Service offering will be able to quickly and securely activate their client’s first party data to improve the efficiency and performance of their paid media campaigns through improved relevancy and more accurate targeting.  

“This will enable agencies that also offer direct messaging services alongside their paid media offering to easily segment their client’s first party to trigger both personalised communications and paid media campaigns that will deliver significantly improved customer engagement” said Stephen Schwalger. “They can use their clients’ first-party data to reduce media costs by excluding customers from selected paid media campaigns while also increasing conversion rates by re-enforcing their messaging through direct messages.”

CDP-as-a-Service users will be able automate many business-as-usual acquisition marketing tasks, such as the uploading of manually generated target audiences into paid media platforms, while also allowing new campaigns to be created to target leads once they have become consented recipients of a brand’s direct messaging.

“This, in turn, can help to reduce customer churn as campaigns can be designed to intervene and open dialogue when a recipient’s profile and actions indicate they have dropped out of an acquisition journey or have stopped engaging with a client brand,” said Stephen Schwalger.

Significant business benefits

Agencies that opt to take advantage of n3 Hub’s CDP-as-a-Service offering stand to enjoy some significant business benefits. One is the capability it will give them to assist their clients in taking a data-driven approach to marketing campaigns that leverages first-party data to build long-term business success.

“CDP-as-a-Service will allow an agency’s clients to build a true picture of customer behaviour and what influences that behaviour that can be used to improve the targeting and relevancy of their paid media and direct messaging campaigns,” said Stephen Schwalger. “Agencies that are already using a CDP have clearly demonstrated the significant increases in performance and reductions in costs that are possible.”

Stephen Schwalger said agencies will also find using a CDP enables them to increase the number of campaigns they are able to develop and deploy for their clients. This is particularly the case when it comes to those that feature personalisation and cross-channel journeys. “Increasingly, agencies are realising that data-driven marketing, coupled with a clear understanding of customers, is critical for the future success of their clients’ businesses,” said Stephen Schwalger. “By being a facilitator and partner with n3 Hub, an agency can play a more strategic role in their client’s business operations while building out new and innovative services.”

Are you curious to learn how our Customer Data Platform can drive revenue for your business? We’re here to help! Reach out to us, request a demo, or get in touch below.

You can read Press Releases for n3 Hub’s CDP as a Service: