Managed CDP solutions, custom built for your business success
We’re not one-size-fits-all. We’ll look at your unique requirements and challenges and build a CDP solution that fits both the unique needs for your business and the skill level of your people.
CDP deployment
We offer a range of deployment services for our n3 Hub CDP, reflecting its flexibility and capability. These include:
- n3 Hub managed deployments (SaaS)
- Client cloud environment deployments
- Client infrastructure deployments (on premise)
- Data integration setup
- Application integration setup
- Platform training and hand over
We’ve successfully deployed our n3 Hub CDP in a wide range of different environments for our clients, integrating it with their existing off the shelf and custom data sources and applications.
CDP management and support
We can provide you with a range of management and support packages for our CDP, delivered by our onshore support team to suit your specific deployment. All support options include:
- Business hours (Australia and NZ) break fix email support
- Proactive monitoring of instances from n3 Hub’s operations centre*
- Proactive fixes that address issues before they affect operation
- Regular software updates
- Proactive infrastructure adjustments to ensure performance+
We can also build customised support packages for clients with specific requirements.
* If appropriate network access can be granted
+ Where n3 Hub has appropriate infrastructure access and rights
CDP custom development
Our onshore development team can customise an n3 Hub CDP deployment to meet your specific requirements. We can do this to enhance the CDP’s capability or to provide you with a a missing piece for your larger marketing solution.
Custom development services include proprietary or custom:
- Application and data source creation
- Business rule enforcement
- Data processing and transformation
- User interface features
Custom development projects are fully managed by us and can be segregated from the main platform, ensuring that your proprietary features are not made available to other n3 Hub CDP clients.
USE CASE
Streamlining digital transformation
Challenge
One of our large banking clients wanted to undergo a digital transformation. However, they didn’t want to change their entire marketing stack due to the costs and long timelines required to achieve ROI.
Solution
The n3 Hub CDP removed the need to re-platform, by allowing our client’s customer journeys to be coordinated across existing technologies to deliver cross-channel experiences.
Results
By leveraging the n3 Hub CDP, our banking client achieved their digital transformation at 10% of the expected cost, without replatforming or reskilling. They were able to deploy our CDP 50% faster than comparable solutions.^
^ Based on client insights. These stats will vary on the environment and set up of each client and are meant as a guide only.