Secure your data.
Transform your experiences.
n3 Hub is a leading Customer Data Platform (CDP) provider. We’re here to empower health providers flourish in the digital era. Our secure and regulation-compliant CDP unleashes the boundless potential of data, enabling you to create personalised experiences while meeting regulatory requirements.
“n3 Hub enables us to provide personalised communication with our customers in real-time across the channels of their choice… ROI was achieved, so working with n3 Hub is a no-brainer. They make the complex simple. I recommend n3 Hub to any marketing team, they’re experts.”
Chapter Lead, Westpac NZ
Build a Single Client View
Healthcare organisations handle vast amounts of complex data. n3 Hub’s CDP tackles these complexities, harmonising data, breaking down silos, and providing a Single Client or Patient View for better decision-making.
Seamless omni-channel engagement
We understand that there is a wide mix of marketing technology tools. Our CDP seamlessly integrates with your existing marketing stack. Whether you use CRM, email marketing, apps, or campaign management tools, n3 Hub’s CDP integrates to power your omnichannel marketing strategy.
Local support on hand
We understand that your organisation will have its own unique challenges. Our experts provide local support to overcome hurdles, develop customised solutions, and ensure seamless integration into your existing infrastructure. With n3 Hub, you’ll have access to our team of experts based in Australia and New Zealand.
Enhanced security
Safeguard your valuable customer data with our state-of-the-art security measures, available in both on-premise and cloud options.
Trustworthy certification
Our ISO and SOC 2 Type II certification ensures the highest data management standards, providing integrity and reliability.
Digital transformation without complexity
Easily integrate our CDP with complex and legacy systems, unlocking the full potential of your existing infrastructure without the need for a complete overhaul.
Data-driven marketing
Bid farewell to manual segmentation and embrace targeted, data-driven marketing that reaches the right audience at the right time.
Real-time personalisation
Engage your clients or patients with personalised messages delivered in real-time across the most effective channels, ensuring exceptional experiences.
USE CASE
Maximise paid media efficiency and ROI
The imminent changes to data privacy regulations and the decline of 3rd party data pose challenges for organisations. Our platform empowers you to capture and utilise 1st party data, reducing your reliance on 3rd party data sources. Gain control and build long-lasting relationships with your clients and patients.
Challenge
Consent compliance and maximising paid media spend is an area of focus for our banking client. They were experiencing a drop in the effectiveness of 3rd party data and believed there was a better way.
Solution
The n3 Hub CDP now enables them to collect highly detailed and accurate 1st party data from the entire journey, and then use that data to create effective paid media audiences.
Results
Following implementation, the Cost Per Click for campaigns was reduced by 35%, and conversion rates improved significantly to maximise campaign efficiency and ROI.
USE CASE
Real-time decision making to improve customer experience
With real-time communications you can keep your clients or patients updated while also ensuring you met regulatory requirements.
Challenge
With millions of customers and multiple channels and touchpoints, our client wanted to unify their customer data while delivering a seamless customer experience. They knew it was essential to deliver the right messages at the right time, via the right channels.
Solution
All of our client’s communications, including its Voice of the Customer Programme, are now driven out of the n3 Hub CDP, enabling immediate communications. For example, if a customer visits a branch or is contacted by a call centre, they instantly receive a survey via their preferred channel.
Results
Our client has seen a 25% increase in their Needs Met Score, a 25% reduction in customer churn and a 12% reduction in customer complaints following CDP implementation, due to improved response rates and the ability to rectify issues quickly.
How would you like to start?
Proof of Concept
Try out n3 Hub Lite and see how easy it is. Trial your first-party data with the n3 Hub CDP to optimise your marketing and build your business case.
Book a guided demo
Want to see the n3 Hub CDP in action? Book a guided demo and we’ll give you an overview of how it can power up your marketing.
Let’s chat
Want to find out how a CDP could change your marketing? Talk to one of our expert team about the power of n3 Hub.