Built for banks.
Trusted by banks.
n3 Hub has worked with the financial services and banking industry since 2015. Our unparalleled expertise and knowledge have allowed us to build a Customer Data Platform built with banks in mind. With a focus on security and an understanding of complex and legacy systems, our team can help you achieve your marketing goals fast.
“n3 Hub enables us to provide personalised communication with our customers in real-time across the channels of their choice… ROI was achieved, so working with n3 Hub is a no-brainer. They make the complex simple. I recommend n3 Hub to any enterprise marketing team, they’re experts.”
Chapter Lead, Westpac NZ
Empower your digital transformation
Achieve your marketing digital transformation in less time and at significantly less cost with our n3 Hub CDP. You can optimise your marketing operations without putting all your eggs in one basket and maximise the value of your current technology stack.
Seamless omni-channel engagement
Connect with customers effortlessly across multiple touchpoints and platforms, while gaining valuable insights for tailored and personalised experiences at scale.
Local support on hand
We understand the importance of dedicated support when it comes to implementing technology. With n3 Hub, you’ll have access to our team of experts based in Australia and New Zealand. They’re always there, ready to guide you through any challenges or questions you may have.
Enhanced security
Safeguard your valuable customer data with our state-of-the-art security measures, available in both on-premise and cloud options.
Trustworthy certification
Our ISO and SOC 2 Type II certification ensures the highest data management standards, providing integrity and reliability.
Integration with complexity
Easily integrate our CDP with complex and legacy systems, unlocking the full potential of your existing infrastructure without the need for a complete overhaul.
Turbocharge your marketing campaigns
Bid farewell to manual segmentation and embrace targeted, data-driven marketing that reaches the right audience at the right time.
Real-time personalisation
Engage your customers with personalised messages delivered in real-time across the most effective channels, ensuring exceptional experiences.
USE CASE
Maximise paid media efficiency and ROI
Challenge
Consent compliance and maximising paid media spend is an area of focus for our banking client. They were experiencing a drop in the effectiveness of 3rd party data and believed there was a better way.
Solution
The n3 Hub CDP now enables them to collect highly detailed and accurate 1st party data from the entire customer journey, and then use that data to create effective paid media audiences.
Results
Following implementation, the Cost Per Click for campaigns was reduced by 35%, and conversion rates improved significantly to maximise campaign efficiency and ROI.
USE CASE
Real-time decision making to improve customer experience
Challenge
With millions of customers and multiple channels and touchpoints, our banking client wanted to unify their customer data while delivering a seamless customer experience. They knew it was essential to deliver the right messages at the right time, via the right channels.
Solution
All of our client’s communications, including its Voice of the Customer Programme, are now driven out of the n3 Hub CDP, enabling immediate communications. For example, if a customer visits a branch or is contacted by a call centre, they instantly receive a survey via their preferred channel.
Results
Our banking client have seen a 25% increase in their Needs Met Score, a 25% reduction in customer churn and a 12% reduction in customer complaints following CDP implementation, due to improved response rates and the ability to rectify issues quickly.
How would you like to start?
Proof of Concept
Try out n3 Hub Lite and see how easy it is. Trial your first-party data with the n3 Hub CDP to optimise your marketing and build your business case.
Book a guided demo
Want to see the n3 Hub CDP in action? Book a guided demo and we’ll give you an overview of how it can power up your marketing.
Let’s chat
Want to find out how a CDP could change your marketing? Talk to one of our expert team about the power of n3 Hub.