n3 Hub has worked with the financial services and banking industry since 2015. With a focus on security and an understanding of complex and legacy systems, our team can help you achieve your marketing goals fast with the n3 Hub Customer Data Platform.
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“n3 Hub enables us to provide personalised communication with our customers in real-time across the channels of their choice…ROI was achieved, so working with n3 Hub is a no-brainer. They make the complex simple. I recommend n3 Hub to any enterprise marketing team, they’re experts.”
Chapter Lead, Westpac New Zealand
Your modern and secure multichannel solution
Say goodbye to limitations and legacy issues with n3 Hub.
Our CDP enables seamless integration across touchpoints. Connect and engage effortlessly with customers and see a unified view of each customer’s journey across multiple channels.
Tame complex & legacy systems
Our CDP flexibly integrates with complex and legacy systems. Unlock the true potential of your existing infrastructure and drive increased efficiency, without the need for a complete overhaul.
Secure (on-premise/cloud)
Your data is protected by our state-of-the-art security measures. Whether you prefer an on-premise solution or the flexibility of the cloud, your data remains safe and confidential.
ISO Certified
Our commitment to excellence is reflected in our ISO certification. We adhere to the highest standards of data management, guaranteeing the integrity and reliability of your data.
Deliver results with orchestrated cross-channel journeys
n3 Hub lets you target customers with highly personalised messages at the right time, in the right place, to drive better conversion and loyalty.
50%
faster campaign and communications set up
20%
lift in customer spend
35%
reduction in ad spend
50%
higher engagement
Unleash flexibility across all your channels
You have the freedom to easily modify and update your marketing automation and communications across all channels with n3 Hub. No need to switch between multiple platforms — now you can manage your email, SMS, direct mail, website, app and more, optimising everything in one convenient place.
We’re a trusted and proven partner in the financial services industry
Drive your digital transformation
Take a leap forward in your digital transformation journey with n3 Hub’s CDP. Streamline processes, automate workflows, and enhance decision-making capabilities for your financial services. Embrace digital innovation and leave your competitors in the dust.
Flexible, adaptable platform
As your business grows and evolves, so should your technology. n3 Hub’s CDP is flexible and adaptable, scaling effortlessly with your organisation. Say goodbye to rigid solutions that hold you back and embrace an open data model on a platform that grows with you.
Local support on hand
We understand the importance of dedicated support when it comes to implementing a game-changing technology. With n3 Hub, you’ll have access to a team of experts based in Australia and New Zealand who are always there to guide you through any challenges or questions you may have.
Campaign delivery made easy
Supercharge your marketing campaigns with n3 Hub’s CDP. Say goodbye to manual segmentation and hello to targeted, data-driven marketing initiatives. Reach the right audience, at the right time, with the right message — and watch your conversion rates soar.
Real-time messaging
Deliver personalised and relevant messages to your customers in real-time. With our CDP’s powerful capabilities, you can engage with your audience through the most effective channels, providing them with the exceptional experience they expect.
Consent compliance and maximising paid media spend is an area of focus for our banking client. They were experiencing a drop in the effectiveness of 3rd party data and believed there was a better way.
Solution
The n3 Hub CDP now enables them to collect highly detailed and accurate 1st party data from the entire customer journey, and then use that data to create effective paid media audiences.
Results
Following implementation, the Cost Per Click for campaigns was reduced by 35%, and conversion rates improved significantly to maximise campaign efficiency and ROI.
USE CASE
Real-time decision making to improve customer experience
Challenge
With millions of customers and multiple channels and touchpoints, our banking client wanted to unify their customer data while delivering a seamless customer experience. They knew it was essential to deliver the right messages at the right time, via the right channels.
Solution
All of our client’s communications, including its Voice of the Customer Programme, are now driven out of the n3 Hub CDP, enabling immediate communications. For example, if a customer visits a branch or is contacted by a call centre, they instantly receive a survey via their preferred channel.
Results
Our banking client have seen a 25% increase in their Needs Met Score, a 25% reduction in customer churn and a 12% reduction in customer complaints following CDP implementation, due to improved response rates and the ability to rectify issues quickly.
